Insurance Sales Trainer

SALES TRAINER | Sunninghill

We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the sales skills and performance of our sales consultants. As a Sales Trainer, you will be responsible for designing and delivering training programs, coaching individuals, and driving sales excellence within our BPO Business.

Responsibilities

• Training Program Development: Collaborate with management to assess training needs and develop comprehensive training programs tailored to the specific needs of the sales campaigns.
• Training Delivery: Conduct engaging and interactive training sessions, workshops, and seminars to improve sales skills, product knowledge, and customer engagement techniques.
• Sales Coaching: Provide one-on-one coaching and mentorship, identifying strengths and areas for improvement and offering actionable feedback.
• Performance Evaluation: Monitor and evaluate the performance through call monitoring, role-playing, and performance metrics. Provide constructive feedback to enhance sales skills.
• Sales Techniques: Teach effective sales techniques, objection handling, and closing strategies to improve conversion rates and sales outcomes.
• Product Knowledge: Ensure that sales consultants have a deep understanding of the products or services offered and can effectively communicate their value to customers.
• Compliance and Regulations: Educate on industry regulations, compliance requirements, and ethical sales practices.
• Documentation: Maintain accurate records of training sessions, attendance, and performance improvement plans.
• Continuous Improvement: Stay up to date with industry trends and best practices in sales training and incorporate them into the training curriculum.

Qualifications

• 2+ years’ experience in FSP training within a BPO or contact centre environment.
• Strong understanding of sales methodologies and techniques.
• Excellent presentation and communication skills.
• Ability to motivate and inspire sales teams.
• Proficiency in using training tools and technology.
• Detail-oriented with excellent organizational skills.
• Patience and the ability to provide constructive feedback.
• Certifications in sales training or relevant field (FAIS and SSETA accreditation would be advantageous)

If you have a passion for sales and a knack for teaching and motivating others, we invite you to apply for the Sales Trainer position. Help us develop a high-performing sales team and drive business success through effective training and coaching.

Interested candidates are encouraged to submit their resume to Leeanne@callforce.co.za

#J-18808-Ljbffr