Insurance Consultant - 6 Months Contract - Bellville (Cape Town) R13 000 per month

Insurance Consultant - 6 Months Contract - Bellville (Cape Town)

The insurance consultant role is focused on providing an end-to-end service and support to brokers.

• ONLY applicants that are currently living in Cape Town will be considered!
• MUST have a CLEAR Credit and CRIMINAL record!

Duties & Responsibilities

• This role is focused on, but not limited to, servicing broker requests, including enquiries.
• Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services.
• Dealing with general insurance and policy specific enquiries.
• Dealing with issuance of new policies, policy maintenance, renewal, and agri aspects of policies.
• Assisting to resolve all insurance queries within required timeframe and compliance requirements.
• Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy.
• Undertaking to adjust premiums in line with new asset values.
• Managing client expectation on expected turnaround times for submitted requests.
• Adhering to underwriting criteria and regional requirements.
• Assist with profiling the client with the best suitable product and underwriting criteria.
• Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product.
• Assisting in implementing solutions for improvement.
• Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

Desired Experience & Qualification

• Matric / Grade 12
• MUST have NQF4 (insurance related qualification)

MUST have Min. 3 Years Insurance experience in a Call Centre

• Commercial Insurance experience
• RE would be an advantage
• MUST have a CLEAR Credit and Criminal record

Package & Remuneration

• Salary: R13 000 per month

6 week training

6 month contract with possible conversion

Working hours 8:00 – 16:30, Monday to Friday

Interested?

• If interested, please apply directly through Pnet or email us directly at Jobs@quest.co.za
• N.B If emailing us directly, remember to insert "Insurance Consultant - Bellville" in the email subject line, for consideration.

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