After Sales Manager& Mechanisation
Watershed Consulting • Bloemfontein, South Africa
13 days ago
Job description
Job Title
After Sales Manager, Mechanisation
Description
The After Sales Manager, Mechanisation is responsible for the effective overall control and management of mechanisation parts and the workshop to deliver a sustainable, profitable service to all XXX Group clients. The role is based in Ladybrand/Bloemfontein with regular travel to client sites and other company locations.
Responsibilities
- Financial management of the mechanisation division to ensure profitability and cost control.
- Personnel management including hiring, training, performance management and coaching of workshop and parts staff.
- Control and management of administration, record keeping and reporting.
- Market share growth through customer retention, after sales service excellence and new business support.
- Management and maintenance of assets including workshop equipment and tools.
- Inventory control and parts management to optimise stock levels and availability.
- Ensure workshop safety, compliance and efficient service delivery.
- Provide technical support and troubleshooting for clients and internal teams.
Qualifications
- Grade 12 or equivalent qualification.
- Minimum 4 to 5 years' experience in a mechanisation environment.
- Proven parts and/or workshop management experience.
- Technical background in agricultural mechanisation or related field.
- Valid driver's license and willingness to travel regularly.
Skills
- Computer literacy
- Afrikaans communication
- English communication
- Personnel management
- Inventory management
- Parts management
- Workshop management
- Financial management
- Asset management
- Technical troubleshooting
- Negotiation
- Work well under pressure
- Interpersonal skills
- Leadership
- Travel readiness
- Customer service
- Problem solving
- Planning and organisation
- Workshop safety compliance
- Driving
. Skillset Required: Afrikaans communication, English communication, Personnel management, Inventory management, Workshop management, Financial management, Technical troubleshooting