Telesales Consultant Market related

Telesales Consultant

My client, a leading provider of integrated business solutions in Southern Africa, is looking for Telesales Consultants for their offices in Paarl. This is an office-based position.

Duties & Responsibilities

1. Support the External Sales Representatives
2. Maintain an agreed level of pro-active telephone contact with both existing and prospective customers
3. Effectively deal with telephone enquiries requesting quotations for products
4. Compile information on the desired products including prices from external suppliers
5. Ensure all quotations are followed up when necessary
6. Meet and exceed the agreed specific performance objectives
7. Ensure all orders received are entered onto the system accurately
8. Keep the external sales team informed of any developments relevant to their accounts
9. Ensure that all customer complaints, issues, and queries reach a successful and appropriate conclusion

Desired Experience & Qualification

1. Experience and knowledge of ICT consumables
2. Desirable minimum of 2 years sales or telesales experience
3. Sound knowledge of the practical application of a sales department
4. Experience of building relationships with customers
5. Cross-discipline team working
6. Able to provide evidence of working in a target-related environment
7. Can demonstrate the ability to go the extra mile to exceed expectations
8. Track record of understanding how to reach and identify prospective customers
9. Excellent time management and personal organizational skills
10. Ability to work to deadlines
11. Ability to work closely to instructions
12. Excellent numeracy skills
13. Excellent communication/telesales skills
14. Strong attention to detail
15. Proficient at Microsoft Office and Excel

Package & Remuneration

Medical, pension, and funeral contributions

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