Employee Relations Advisor Market related

Employee Relations Advisor

We're accepting applications for the position of Employee Relations Advisor. The purpose of this position will be to deliver a consistent and high-quality human resources services experience with regards to Employee Relations; and to align to global standards in order to ensure a consistent, efficient, and effective service is being rendered.

Key Responsibilities

• Acting as the first point of contact to the business for all ER process and policy queries and issues
• Providing an end-to-end case management service with regards to all ER processes, including but not limited to poor performance management, grievance management, and sick leave management
• Providing support and consultation to both staff and line management throughout the ER process
• Liaising with the Employment Law division on complex cases
• Facilitating the end-to-end case management of the Income Continuation Benefits (ICB) process, including acting as liaison between the Insurer and other stakeholders and facilitating the payment logistics as applicable
• Facilitating, investigating, and closing HR related Speak Up cases
• Building and maintaining relationships/clarifying expectations with key stakeholders
• Being involved in sub-project deliverables on a needs-driven basis
• Keeping abreast of the latest HR trends (best practice), tools, and techniques through networking and monitoring the micro and macro environment

Desired Experience & Qualification

• Matric and a 3-year Degree or Diploma in an HR or ER related field essential
• An Honours Degree in an HR or ER related field will be beneficial
• At least 3 to 5 years experience in an HR or ER related field

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