DISPATCH SUPERVISOR

Dispatch Supervisor

Our client, based in Durban, is looking for a Dispatch Supervisor to join their team.

Duties & Responsibilities

• Responsible for supervising staff and controlling outbound activities.
• Supervising staff, including mentoring & guiding staff to achieve relevant departmental KPI’s. Set targets and optimise productivity.
• Daily & weekly planning of employee activities.
• Planning and dispatch of deliveries to inter-branch and local customers.
• Maintain accuracy of inventory by enforcing tight control of outbound activities.
• Ensure all documented information and records are maintained in line with company and legal requirements.
• Ensure the maintenance of 5S standards and housekeeping.
• Ensuring FIFO principle is always adhered to.
• Achieve and maintain OTIF targets.
• Achieving high levels of customer satisfaction through excellence in stock rotation, dispatching and ensuring quality of goods.
• Communicating and coordinating with other departments (e.g. Customer Services, Production, Quality etc).
• Knowledge of transportation and material booking and dispatch knowledge of export, packaging, pallet & packaging treatment.
• Maintain discipline of employees (time keeping etc).
• Control of third-party deliveries with designated service provider.
• Monitor and control handover of finished goods from production to receiving.
• Identify training needs and continuous work skills requirements.
• Continuous review of SOPs (Standard Operating Procedure), training manuals, Policy and Procedure Standards are up to date and functional.
• Evaluate, monitor and control picking slips, packing slips, delivery notes and waybills for logistics.
• Maintain product classification, monitor of goods return, slow moving and obsolete inventory, collections and general activities for dispatch area.
• Reporting via SAP of daily deliveries and stock movement.

Desired Experience & Qualification

• Tertiary qualification in Logistics, Warehouse Management or similar.
• Experience in a similar position.
• Experience working on SAP.
• Handling of chemical products knowledge and experience.
• Experience with ISO 9001.

Interested?

Please note: shortlisted candidates will be contacted within 5 days for interview. If not contacted, please consider your application unsuccessful.

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