Home Entertainment Senior Key Account Manager R-Negotiable

Duties & Responsibilities

Sales Plan/ Strategy

• Develop and implement strategy in line with company objectives
• Planning and ability to execute to achieve business plans (PPP)
• PIQ Planning TRS
• Planning – marketing, advertise in store
• Work closely with Product Marketing to provide advice to projects that support partner-driven marketing events
• Gather and analyse competitor intelligence. Models, pricing, promotions, product placement strategies, NPI, etc
• Identify risk models and champion action plan process and monitor progress and/or success rate of action plan.
• Full management of the offline and online business of the customer.

Creative Business Development

• Develop a unique way to grow the business with your customers – Hi Sku/ Hi MP
• Provide solutions to management when faced with challenges
• Liaise with corporate contacts, build and develop relationships
• Assist with the preparation of contractual agreements and ensure that these are fully adhered to
• Grow business and create new opportunities in HI MP PG’s
• Keep up to date with recent market and industry trends, competitors, and leading customer strategies

Accurate Forecasting: GDMI Mastering

• Ensure enough stock of right staff to avoid LTI
• Monitor and ensure forecasting is in line with sales planning
• Continuously improve forecasting techniques, methods and approach to ensure they are aligned to company objectives
• Calculate weekly sell out forecast to account & model level based on data analysis, company MS/MP requirements and cooperative planning between KAM, Account Planner and Account Buyer
• Calculate and continuously adjust weekly sell in requirements to meet required Sell Out Forecast and WOS levels
• M+3 CPFR
• Work closely with APM/DP and inbound departments on stock availability and requirements.
• Work closely with outbound departments, in order to give feedback to Account Planner & KAM for Sell In delivery schedule/dates.
• Give regular feedback to Account Planner and KAM on stock availability (qty/ETA) and possible stock outs or delays.
• Monitor & analyse weekly SOH to account & model level.
• Monitor & analyse weekly sell out results to account & model level.
• Be informed of customer & promotional calendar to be used in sell out forecast process.

Budget Controls

• Ensure delivery of return on investment and building of brand sustainability
• Ensure account meets its income targets as per set budget
• Effectively solve problems and manage risk to ensure achievement of targets
• Negotiate pricing that would drive sales with Product Managers
• Keep abreast of market developments and competitors’ product pricing and activities and make recommendations

Strong Customer Relationships

• Manage the relationship between your company and the customer
• Handle accounts and build relationships
• Visit customers to maintain strong relationships
• Treat your customers as partners and challenge them to grow their business with your brands

Reports

• Provide sales reports and analysis as required
• Prepare presentations, proposals, plans, contact reports as necessary
• Analyze and report on results and effectiveness on promotions
• SPM
• MBR M+3

Desired Experience & Qualification

Required Experience

• 5 – 7 years related experience in key accounts
• Previous experience in dealing with Mass Retail in South Africa
• Good knowledge of administration, sales and general warehouse procedures
• Ability to work in a fast-paced environment
• Proven track record in customer relations
• MS Office at an advanced level
• Ability to use database for recording and reporting
• Channel partner relationship knowledge
• Finance Management
• A strong work ethic
• Communicate effectively, both orally and in writing
• Able to challenge themselves and meet all deadlines and targets for the department
• Persistence and creativity
• Communication (verbal & written) and interpersonal skills
• Negotiation and administrative skills
• Ability to function under pressure
• Ability to draw up the channel strategy

Educational Requirements

• B Com or related Diploma
• Accounting skills will be an advantage
• Will be required to travel to customers
• Office 20% External 80% of the working week
• Minimum of three nights away from home per month

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