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Frank Consult
Area Manager - SecurityFrank Consult • Cape Town, Western Cape, ZA
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Area Manager - Security

Area Manager - Security

Frank Consult • Cape Town, Western Cape, ZA
13 days ago
Job description

Our client, a well-established security services company, is seeking an experienced and highly operational Area Manager to oversee large-scale corporate and industrial security operations within the greater Cape Town region.

This role is suited to a hands‑on operational leader who is comfortable being in the field, managing high‑pressure operational environments, and ensuring exceptional service delivery across multiple sites and clients.

Key Responsibilities

  • Oversee the day-to-day operations of multiple corporate and industrial security sites within the assigned region.
  • Manage and support a team of Operations Managers to ensure operational efficiency and service excellence.
  • Ensure all sites operate according to company standards, client requirements, and industry regulations.
  • Conduct regular site visits, inspections, and operational audits to maintain visibility and operational control.
  • Build and maintain strong relationships with corporate and industrial clients.
  • Investigate and resolve operational incidents, complaints, disciplinary matters, and service delivery challenges.
  • Monitor staffing levels, rostering, absenteeism, overtime, and overall operational performance.
  • Analyse operational performance and implement strategies to improve service delivery, efficiency, and profitability.
  • Ensure compliance with health and safety standards, PSIRA regulations, and company policies.
  • Oversee a large operational portfolio with significant monthly billing responsibility.
  • Remain operationally available when required, including overtime and holiday periods.

Requirements

  • Minimum 3 years’ experience in a similar Area Manager or Operations Management role within the security industry.
  • Strong corporate and industrial security experience is essential.
  • Proven experience managing multiple sites and large operational portfolios.
  • Strong leadership and people management skills with experience managing middle‑management structures.
  • Excellent client relationship management and communication abilities.
  • Hands‑on operational leadership style with willingness to spend significant time in the field.
  • Strong operational, analytical, and problem‑solving abilities.
    • Experience with operational reporting, workforce management, and service delivery monitoring.
    • Good understanding of compliance, PSIRA regulations, and security industry operational standards.
    • Valid driver’s licence and willingness to travel regularly between sites.

    Preferred Qualifications

    • Diploma or Degree in Business Management, Operations Management, Security Management, or a related field.
    • PSIRA registration will be advantageous.
    • Strong administrative and reporting skills.
    • Proficiency in Microsoft Office and operational management systems.

    What’s on Offer

    • Opportunity to join a respected and growing security services business.
    • Dynamic, fast‑paced, and highly operational environment.
    • Leadership role with strong growth potential.
    • Exposure to large-scale corporate and industrial operations.

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Area Manager - Security • Cape Town, Western Cape, ZA