Transport Operations Manager City of Johannesburg Metropolitan Municipality

Introduction

We are a leading freight and logistics company based in Gauteng and currently seeking an experienced Operations Manager. As a Transport Operations Manager, you will be responsible for the efficient and effective running of operations in order to service our customers diligently.

Duties & Responsibilities

• Plan, implement and maintain operational activities of applicable contracts in accordance with company policies, goals, and strategic objectives. Duties include:
• Monitor internal operational costs, fleet utilization, fleet downtime, and resources to achieve budgeting results and other financial criteria including PBIT, NWC (Net Working Capital).
• Implement and monitor all operational activities to ensure compliance with operational protocols, legal, health, safety, and other regulatory requirements.
• Optimize routes and fleet utilization.
• Ensure achievement of agreed KPIs.
• Ensure all business sub-systems (Operations, Marketing, and Administration) are well coordinated.
• Ensure availability of fleet for preventative maintenance.
• Ensure preventative maintenance is executed to the required standard and in a timely manner.
• Maintain the company brand image.
• Ensure optimization and alignment of all resources, systems, and processes.
• Ensure accuracy, completeness, and authorization of the summary wage sheet.
• Implement the performance management process, learning and development process, succession process, and recruitment process to ensure continuous improvement in performance and relevant career progression.
• Ensure adherence to transformation plans through active involvement in recruitment, promotion, succession processes, and action plans.
• Prepare for disciplinary inquiries and grievances, ensuring consistent application in line with company processes and procedures through the involvement of HR.
• Create, monitor, and maintain a work environment conducive to embracing diversity, open communication, fairness, and consistency.
• Proactively involve in issues that could impact employee morale, retention, and performance.
• Implement and ensure effective employee engagement and communication on a continuous basis.
• Ensure document control process and templates are in place.
• Coach, mentor, and counsel direct reports towards continuous performance improvement and execution of the leadership promise.
• Conduct monthly Health Checks and facilitate a process to ensure improvement month on month.
• Actively lead by example regarding behavioral actions and ensure adherence to company values. Monitor and facilitate correction of behavior of subordinates.
• Instill, monitor, and enforce a culture of risk awareness that supports action plan activities to eliminate risks.
• Ensure implementation of and adherence to risk protocols.
• Facilitate continuous performance improvement against operational key performance indicators through alignment of actual performance to targets.
• Ensure customer satisfaction through adherence to delivery plans and establishment of sound relationships with clients on an operational level.
• Support local corporate social investment projects in line with company plans and policies.

Desired Experience & Qualification

• Matric / Grade 12.
• Relevant tertiary qualification in transportation/logistics/business management.
• Minimum four years’ previous experience in a transport management environment.
• Computer literacy at an intermediate level (Microsoft Excel, Word, PowerPoint, and Outlook).
• Knowledge of Monthly meetings as a tool of communication, Mixtelematics.
• Knowledge of the NBCRFLI main agreement.
• Knowledge of balanced scorecards process, IDPs, workforce planning, project management process, ISO, and RTMS system and audits.
• Driver’s license and own personal vehicle.
• Able to work reasonable overtime as per operational requirements.

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