TECHICAL SUPPORT CONSULTANT - DURBANVILLE

Technical Support Consultant

Our client is an established company providing software and support to the financial industry. They are currently looking at recruiting a Technical Support Consultant who needs to be fluent in both Afrikaans and English and able to commute daily to their offices in Durbanville.

Duties & Responsibilities

ROLE AND RESPONSIBILITIES

• As part of the Support team, your responsibilities will include:
• Technical support to users - both internal and external to the company
• Communicate technical application requirements to developers
• Setup and maintenance of Company hardware and software systems
• Conduct testing of Company software against test plans
• Rollout / installation of software to customers
• Documentation of install procedures
• Working with service providers
• First line support to our customers on the Company’s products in the Financial Services Industry

Desired Experience & Qualification

QUALIFICATIONS AND EDUCATION REQUIREMENTS

As an applicant, you will need a Higher Certificate / Degree that covers Network Design and Administration, Computer Systems, Databases and Networks, or similar at a credited institution.

EXPERIENCE

Experience in a technical support environment will be an advantage.

PREFERRED SKILLS - TECHNICAL

• Proficient in the use of the Microsoft Office Product Suite.
• General knowledge of databases, preferably Microsoft SQL Server
• Programming with PowerShell, C# and/or VB.Net will be an advantage
• Knowledge / experience with Web services and APIs will be an advantage
• Knowledge / experience with Azure will be an advantage
• Exposure to the financial services industry will be to your benefit

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