HR Administrator

HR Administrator

We are looking for an enthusiastic and motivated individual with a professional disposition, Call Centre experience, and a good knowledge of Human Resource best practice procedures, to join our winning team as a HR Administrator.

The successful candidate should meet the following requirements:

• Grade 12
• Degree / Diploma in Human Resources
• Minimum of 1 years’ experience working in a Call Centre environment
• Minimum of 2 years HR administrative experience
• Must have an excellent track record in punctuality, attendance, and performance

Skills

• Strong organisational capabilities
• Good knowledge of processes and systems
• Excellent interpersonal skills
• Exceptional verbal and written communication skills, including listening skills
• Ability to build good working relationships with all stakeholders
• Ability to operate under pressure and in a fast-paced environment
• Results driven with the ability to meet or exceed expectations
• Ability to embrace diversity and promote inclusion in a work environment
• Ability to give and receive feedback in a constructive manner
• Ability to contribute to change initiatives and align to the goals of the organisation
• Ability to contribute to a work environment that focuses on employee well-being and fosters the organisational culture
• Flexibility to work extended hours to meet business needs

Responsibilities

• Organize and maintain personnel records
• Update internal databases (e.g. record sick or maternity leave)
• Prepare HR documents, like employment contracts and new hire guides
• Revise company policies
• Create regular reports and presentations on HR metrics
• Answer employees’ queries about HR-related issues
• Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days, and work schedules)
• Participate in HR projects (e.g. help organize company events)

Applications close at 10am on Monday the 8th of March 2024. If you are not contacted by Monday the 15th of March 2024, please consider your application as unsuccessful.

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