Team Leader
AtripleA recruitment & temps • Pretoria, Gauteng, ZA
30+ days ago
Job description
Our client in the Insurance industry is looking for a Team Leader to assist the call center in attaining sales targets.
Key Responsibilities
- Achievement of sales (TCF)
- Assist with direct marketing sales processes, targets and team
- Contribute towards sales policies & procedures.
- Monitor the performance of staff
- Gather information on complaints and provide feedback to necessary parties
- Assist in compiling of statistics
- Assist with client queries
- Monitor direct marketing campaign and measure results and assist with the implementation
- Assist non-performers
- Recommend possible incentives
- Assist in enforcing discipline
- Responsible for Lead loading / allocation
- Ensure the call center is provided with leads. (Daily, weekly and monthly)
- Keeping record of leads loaded
- Ensure that internal dialer is loaded and monitored as per business needs
- Market products and achieve sales target (TCF)
- Sell policies (in and out bound)
- Apply product knowledge
- Capture policy on system
- Attend to client queries
- Process amendments on policies
- Responsible for own policy retention
Requirements
- Matric
- Recognized Qualification as per the FSB list of Recognized Qualifications
- RE 5
- Registration as a Fit and Proper Representative
- 3 Years' Experience in the Insurance Industry
- Experience in Category A and B1
Send your CV and latest pay slip to raca@aaaa.co.za
ATripleA Recruitment and Temps
www.aaaa.co.za
#J-18808-Ljbffr