Feature Analyst – Payments (SWIFT, Cross-Border & Forex)

Feature Analyst – Payments (SWIFT, Cross-Border & Forex)

8+ years

South Africa

Full-Time

Job Title: Feature Analyst – Payments (SWIFT, Cross-Border & Forex)

Location: Johannesburg, South Africa

Job Purpose

We are seeking a skilled Feature Analyst with strong experience in SWIFT payments, cross-border transactions, and foreign exchange (Forex). The role involves translating business requirements into functional specifications, supporting payment system enhancements, and ensuring seamless delivery of financial technology solutions.

Key Responsibilities

• Gather, analyze, and document business and functional requirements for payment systems.
• Work closely with stakeholders to deliver features related to SWIFT messaging, cross-border payments, and Forex transactions.
• Translate business needs into clear user stories, process flows, and functional specifications.
• Collaborate with development, QA, and product teams to ensure successful feature delivery.
• Support system integration, testing (UAT), and implementation activities.
• Identify process improvements and recommend solutions for payment and Forex operations.
• Ensure compliance with banking regulations and payment standards.
• Act as a liaison between business users and technical teams.

Required Qualifications

• Bachelor’s degree in Finance, Information Technology, Business, or related field.
• Relevant certifications in Business Analysis or Agile methodologies are an advantage.

Required Experience

• 3–6 years of experience as a Feature Analyst / Business Analyst in the banking or financial services domain.
• Strong experience with SWIFT (MT/MX messages).
• Hands-on exposure to cross-border payments and Forex processes.
• Experience working with payment platforms and financial systems.
• Familiarity with Agile/Scrum delivery environments.
• Strong understanding of payments ecosystem and banking operations.
• Knowledge of SWIFT standards, international payments, and Forex lifecycle.
• Excellent analytical and problem-solving skills.
• Strong stakeholder management and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with a focus on quality and delivery.

Preferred Skills

• Experience with ISO 20022 standards.
• Exposure to payment hubs or core banking systems.
• Understanding of regulatory and compliance frameworks in financial services.

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