IT Manager

Job Responsibilities

• Management and support of the ICT Infrastructure (Core Fibre Network, Firewall, Servers, VOIP Telephone Systems, 400+ Workstations and Printers);
• Develop and execute the IT strategy;
• Manage, support, and lead the IT team;
• Develop and implement IT security policies and best practice guidelines; ensure systems, networks, and data are safe and secure;
• Budgeting and forecasting, expenditure and asset management;
• Project management;
• Manage Audio Visual and Print department;
• Setup, testing, and adherence to backup and disaster recovery;
• Software management – updates, license renewals for a wide range of software suites.

Desired Experience & Qualifications

• 5 to 8 years’ experience in a position of similar nature;
• Experience in customer service industries preferred; experience in the education sector is an added advantage but not essential;
• Experience in Active Directory, Office 365, Azure, AD Connect, Intune, Exchange Online, Endpoint Manager, MS Defender, SharePoint Online, Microsoft Hyper V, DHCP, DNS, Group Policy, Veeam Backup, and VOIP skills;
• Experience in managing and administering wireless networks, routing and switching, and VLANS;
• Own transport/driver’s license, flexible with respect to hours of work, must reside or be prepared to reside within a 20km radius of the campus;
• Working hours Monday to Friday 07:00 to 15:30 and some scheduled Saturdays.

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