Internal Sales Representative - Lighting Industry

Internal Sales Representative

Reference: CPT003377-Meg-1

Are you passionate about sales and lighting technology? If you thrive in a dynamic and fast-paced environment while dealing with incoming enquiries, phoning new clients, and selling new products, then this role is for you.

Our well-established client based in Montague Gardens is looking for an Internal Sales Representative to join their team, who strive for outstanding service and impeccable quality.

Duties & Responsibilities

REQUIREMENTS

• Matric, relevant qualification advantageous
• 2 – 3 years’ experience in a similar role
• Excellent communication, interpersonal and organisational skills
• Self-driven with initiative, deadline-driven, excellent planning & organisational skills
• Ability to work under pressure and adapt to changing demands and conditions
• High attention to detail, enthusiastic and committed
• Experience within the Warehouse and Retail industry
• Experience working with electrical equipment and tools
• Understanding of sales performance metrics

DUTIES

• Process orders via email and over the phone and assist over-the-counter sales for walk-in customers
• Make outbound calls to potential customers and follow up on leads by referring the customer to the respective external sales reps
• Ensure information on customer orders is correct
• Liaise with the warehouse department ensuring timely deliveries of orders
• Assist with quarterly stock takes
• Understand customer needs and continuously promote products to new and existing customers
• Contact customers to ensure the accuracy of information on the invoices
• Follow up on sales quotes weekly
• Maintain accurate records of all follow-ups made with customers and provide feedback to management
• Update product knowledge by studying new product descriptions and participating in on-the-job training opportunities

Salary: Dependent on experience

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