Restaurant Manager

Minimum Qualifications & Experience

Essential:

• Grade 12 / Matric.
• Diploma or Degree in Hospitality Management, Hotel Management, Food & Beverage Management or a related qualification.
• 3–5 years' Restaurant Management or senior F&B experience, preferably in a luxury lodge, five-star hotel or fine-dining environment.
• Strong knowledge of restaurant operations and five-star service standards.
• Proven staff management and leadership experience.
• Excellent food and beverage knowledge.
• Experience with stock control and cost management.
• Computer literate with good knowledge of MS Office and POS systems.
• Knowledge of HACCP, food safety and health & safety requirements.
• Excellent written and verbal English.
• Valid driver's licence is advantageous and commonly requested for lodge positions.

Advantageous:

• Previous Big Five/luxury safari lodge experience.
• Fine-dining experience.
• Wine/Sommelier qualification such as WSET or relevant wine training.
• Knowledge of South African wines.
• Experience with multiple dining venues.
• Experience with international guests and dietary requirements.
• Additional South African languages.
• Experience with systems such as Micros/POS and hospitality stock-control systems.

Ideal Candidate Profile

The ideal candidate should be polished, energetic, hands‑on and highly guest‑focused, with a genuine passion for luxury hospitality. They must be comfortable working long and flexible hours, including evenings, weekends and public holidays, while maintaining composure and attention to detail.

Key competencies:

• Exceptional guest-service orientation
• Strong leadership and people-management skills
• Excellent communication and interpersonal skills
• High attention to detail
• Strong organisational and administration skills
• Excellent problem-solving ability
• Financial and cost-control awareness
• Food, wine and beverage expertise
• Ability to work under pressure
• Professional grooming and presentation
• Ability to lead by example
• Passion for luxury safari hospitality

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