IT Manager

JSM Business Services and Recruitment • Western Cape, ZA

30+ days ago

Job description

Lead IT projects, including the design and deployment of new IT systems and services.
Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.
Help define IT infrastructure strategy, architecture, and processes.
Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
Assess vendors and develop test strategies for new hardware and software.
Troubleshoot hardware and software issues related to internal IT.
Weekend and afterhours standby.
Hyper-V or similar proficiency.
Understand and able to manage multiple VM and related server requirements.
Ensure 99.99% uptime through DR solution and management.
Willing to do Local IT support, User setup, and POS assistance.
Budget and provide reporting.
Manage small team.
Experience in the hospitality environment a plus.
Patch management.
3CX Management and administration.
Proficiency with virtualization technology (Hyper-V, VMWare).
Backup software (Veeam).

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience.
2-5 years of experience working in IT operations.
Fluent in Afrikaans and English.
Experience leading and managing IT projects and rolling out IT infrastructures across various technologies.
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
Strong critical thinking and decision-making skills.
Excellent project management skills and strong ability to prioritize.
Firm grasp on IT infrastructure and operations best practices.
Must be Office 365 Admin proficient.
Windows and Mac proficient.
MCSE/MCITP certification advantageous.
ITIL/ITSM certifications advantageous.
Dell Storage array experience a big plus.

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