Accounts Manager (Telecoms)

Our client in the Telecoms Industry is looking to hire an Account Manager.

Responsibilities

• Market the Company, its Products, Solutions, and continuously improve the Client's perception of the Company.
• The Account Manager must have a good understanding of the following:
  • Client Organisational Structure
  • Client Environment
  • Client decision making process
  • Client's KPI's
  • Client Projects and Strategic direction
  • Client Procurement cycles and processes
  • Understand the competitive landscape.
• Provide Clients with continuous Product and Solutions updates.
• Responsible for the day‑to‑day management of current Clients, and to generate new business.
• Achieve Quarterly and Annual Sales Targets.
• Maintain and grow market share within the Public and Corporate Sector.
• Provide weekly feedback on pipelines and quotations as well as strategic initiatives for projects.
• Conduct and submit monthly sales forecasting.
• Update Sales Tools and relevant systems, along with the Customer Information Sheet.
• Client calls, Physical visits – all Clients at least once every 2 weeks, minimum of 12 Client visits per week.
• Client calls: Telephonic – all Clients at least once a week. Must be able to do daily call planning on all Accounts allocated.
• Prepare and provide Clients with quotations on request.
• Follow up on a bi‑monthly basis on quotations (possible and already distributed).
• Ensure Client is updated on deliveries and order progress as and when needed.
• Do deliveries if required.
• Provide after‑sales support to Clients.
• Follow up on Invoices and Payments.
• Attend weekly debtors' meetings.
• Attend product training sessions.
• Ensure internal training is up to date on a quarterly basis.
• Attend sales meetings & marketing events.
• Assistance as and when required with tender submissions.
• Ad‑hoc requests as and when required.

Requirements

• Senior Certificate (essential).
• Relevant qualification (preferred).
• Minimum of 5 years' relevant experience in a senior sales position within the Public Sector or Corporate Sector.
• Technical Knowledge (Unified Communication).
• Product Knowledge (Unified Communication) including VOIP, Audio Visual, Video Conferencing, WIFI, Networking (Avaya, Microsoft, Crestron, Extron, Poly, CISCO, Huawei, Yealink, Audio Codes, HP).
• Should have achieved a Target performance of more than 75% over the past 3 Years.

Competencies

• Microsoft Office Suite – Intermediate Level or higher – Excel important.
• Good in negotiating and persuading.
• Ability to be polite and compassionate without lacking confidence.
• Strong interpersonal skills (with clients, suppliers, and team members), good relationship building characteristics.
• Good communication skills.
• Deadline driven.
• Accurate and attentive to detail.
• Able to multi‑task.
• Organised.
• Honest and reliable.
• Analytical.
• Punctual.
• Perform well under pressure.
• Entrepreneur flair.
• Solution Driven.
• A Sales Hunter.

Send your CV and latest pay slip to tele@aaaa.co.za

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