Account Manager (Sales)

Job Title

Account Manager (Sales) – Corporate Sector (Gauteng)

Key Performance Areas

Market the Company, its Products, Solutions, and continuously improve the Client’s perception of the Company.

Responsibilities

• Have a good understanding of client organisational structure, environment, decision‑making process, KPIs, projects, strategic direction, and procurement cycles; understand the competitive landscape.
• Provide continuous product and solutions updates to clients.
• Day‑to‑day manage current clients and generate new business.
• Achieve quarterly and annual sales targets.
• Maintain and grow market share within the Corporate Sector.
• Provide weekly feedback on pipelines and quotations, and strategic initiatives for projects.
• Conduct and submit monthly sales forecasting.
• Update sales tools and relevant systems, including the Customer Information Sheet.
• Make client calls and physical visits – all clients at least once every two weeks, with a minimum of 12 client visits per week.
• Conduct telephonic calls for all clients at least once a week and perform daily call planning on all allocated accounts.
• Prepare and provide clients with quotations on request.
• Follow up on quotations bi‑monthly.
• Ensure clients are updated on deliveries and order progress as and when needed.
• Perform deliveries when required.
• Provide after‑sales support to clients.
• Follow up on invoices and payments.
• Attend weekly debtors’ meetings.
• Attend product training sessions.
• Ensure internal training is up to date on a quarterly basis.
• Attend sales meetings and marketing events.
• Assist with tender submissions when required.
• Respond to ad‑hoc requests as needed.

Minimum Requirements

• Senior Certificate (essential).
• Relevant qualification (preferred).
• Minimum of 7 years’ relevant experience in a senior sales position within the Corporate Sector.
• Technical knowledge of products including VOIP, Audio Visual, Video Conferencing, WIFI, Networking, Client Computing & Data.
• Knowledge of centre solutions such as Avaya, Microsoft, Crestron, Extron, Poly, CISCO, Huawei, Yealink, Audio Codes, HP, Dell, VMware.
• Achieved a target performance of more than 75% over the past three years.
• Existing client base.
• Microsoft Office Suite – Intermediate level or higher; Excel proficiency is important.
• Strong negotiating and persuasion skills.
• Polite and compassionate without lacking confidence.
• Strong interpersonal skills – good relationship‑building characteristics with clients, suppliers, and team members.
• Good communication skills.
• Deadline‑driven.
• Accurate and attention to detail.
• Able to multi‑task.
• Organised.
• Honest and reliable.
• Analytical.
• Punctual.
• Performs well under pressure.
• Entrepreneurial flair.
• Solution‑driven.
• A sales hunter.

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