Branch Administration Coordinator - Contermanskloo

Administration Coordinator

Reference: CPT003425-Meg-1

Do you live in Melkbostrand, Milnerton, Table View, or Parklands area? A fabulous administration coordination position is available to work closely with the Branch Manager to oversee various aspects of branch activities including customer service, general operations, basic finance, budgeting, and reporting.

A people’s person who enjoys being at the center of all activity will be a great asset for this role.

Duties & Responsibilities

Requirements

• Grade 12, Diploma or Degree in Business Administration advantageous
• 5 years proven experience in coordinating or a related role
• Strong understanding of financial management, including budgeting and reporting
• Knowledge of procurement regulations, ethical practices, and industry trends
• Excellent organizational and time-management abilities
• Effective communication skills, both written and verbal, and must have knowledge of industry-specific regulations

Duties
Operations

• Control and manage the Repairs and Maintenance processes and procedures for the branch, including proper filing of all documentation
• Submit daily timesheets for the branch
• Assist Branch Manager with overseeing and controlling yard activities
• Ensure monthly unit inspections and stock counts are done and submitted to Head Office on time
• Request quotes from suppliers for maintenance or transport
• Prepare the purchase requisition for quotes received from suppliers and submit to procurement
• Facilitate communication between the branch, other departments, and management, ensuring smooth information flow

Customer Service

• Assist with loading quotes on Syrinx
• Ensure that the branch provides excellent customer service and keeps customers informed of deliveries, collections, and maintenance schedules
• Liaise with customers daily to check on service delivery and customer satisfaction
• Address customer concerns, inquiries, and resolve issues in a timely and professional manner
• Resolve all customer queries related to invoices and statements, escalating unresolved matters

Stock Control

• Ensure weekly stock counts of the branch stores for materials are done
• Investigate and report discrepancies
• Implement inventory management that allows accurate tracking of stock levels
• Conduct regular physical audits of the stock and compare physical inventory with what's recorded in the system

Financial Management

• Send invoices to Finance for payment of suppliers after work is completed
• Manage the debtor’s book, ensuring it does not fall behind and attend to outstanding accounts, escalating unresolved matters
• Analyze financial reports to identify areas of improvement

Salary: R negotiable dependent on experience #J-18808-Ljbffr