Job description
Responsibilities
- Lead and oversee complex, cross‑functional business optimisation initiatives from concept through to implementation and benefits realisation;
- Guide project scoping, problem definition, data analysis, solution design, and implementation planning;
- Ensure optimisation and continuous improvement methodologies are applied consistently and in line with best practice;
- Review and challenge project outputs to ensure quality, rigor, and business relevance;
- Support team members in unblocking issues, managing risks, and navigating stakeholder complexity;
- Track, analyse, and report on project performance, value delivery, milestones, and risks;
- Identify and drive continuous improvement and automation opportunities that reduce cost, cycle time, and operational risk;
- Serve as technical guidance for optimisation methodologies, tools, frameworks, and standards;
- Provide solution and architectural input to ensure designs align with organisational architecture and technology standards;
- Assist and guide engineers in designing fit‑for‑purpose, scalable, and sustainable solutions;
- Set direction for framework adoption and continuous evolution in alignment with organisational strategy;
- Ensure solutions meet quality standards defined within the Innovation / Business Optimisation environment;
- Provide hands‑on coaching to engineers on analysis techniques, problem structuring, storytelling, stakeholder engagement, and solution design;
- Mentor junior and graduate engineers, supporting technical, professional, and leadership development;
- Assist with onboarding and accelerating new team members’ effectiveness;
- Identify development needs and support creation of individual development plans;
- Facilitate knowledge‑sharing sessions, training, and internal capability‑building initiatives;
- Promote a culture of continuous improvement, learning, and experimentation;
- Support the Business Optimisation Manager with team planning, prioritisation, and workload balancing;
- Act as first point of escalation for project‑level delivery challenges;
- Contribute to resource planning, project allocation, and skills matching across initiatives;
- Keep track of projects using the organisation’s project management tools;
- Step in for the Manager when required to ensure continuity of delivery;
- Build strong relationships with internal and external stakeholders;
- Translate complex analysis into clear, compelling insights and recommendations;
- Influence decision‑making by balancing analytical rigor with practical business realities;
- Drive proactive change management across initiatives;
- Engage with Business Improvement / Optimisation consultants and vendors to ensure alignment to standards and governance;
- Contribute to the development and execution of the Innovation roadmap within assigned areas;
- Provide input into building and maintaining a structured knowledge base for the function;
- Ensure appropriate training and capability development is enabled through modern e‑learning and digital platforms.
Qualifications
- Grade 12 or Equivalent (Essential);
- B.Eng Industrial Engineering (Essential);
- Post Graduate Degree (Advantageous);
- Minimum of 8 years’ progressive experience within business optimisation, continuous improvement, or operational excellence environments (Essential);
- Proven experience leading complex improvement projects end‑to‑end (Essential);
- Experience coaching or mentoring Engineers/Analysts (Advantageous);
- Expert in the areas of mathematical modelling, simulation modelling and optimisation;
- Extensive knowledge of emerging industry practices when solving business problems;
- Expert in agile project management to lead projects that meet strategic goals;
- Stakeholder management;
- Project Management;
- Able to handle sensitive and confidential information;
- Ability to keep one’s composure in a fast moving, dynamic environment;
- Problem solving and decision making;
- Strategic decision‑making.
Personal Attributes
- Ability to work in a team and independently;
- Internal and external networking;
- Integrity and honesty;
- Confidence;
- Passionate;
- Leadership skills;
- Communication;
- Results driven;
- Interpersonal skills;
- Strategic thinking skills.
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