Job description
Job description:
- The successful candidate will be responsible for office Management and administration, interacting with clients by managing relationships and providing client services.
- You will ensure new business implementation, marketing plan implementation and reception duties.
Responsibilities:
- Gather Policy information
- Compile a summary of information
- Research product information
- Handle new application and quotations
- Handle and solve client enquiries (all existing business enquiries)
- Diary management for new and existing business cases
- Diary management for Wealth Adviser
- Arrange appointments between Wealth Adviser and Clients
- Prepare investment review appointments
- Maintain CRM system
- Rebalance and maintain existing portfolios
- Prepare and distribute monthly/quarterly statements
- Manage Administrative Documentation (detailed records)
- Build and maintain good working relationships
- Record details of transactions
- Maintain Service Level agreement deadlines
- Manage policy renewals
- Ensure FAIS Compliance
- Load new/existing business policies
Minimum requirements:
- Completed BCom Degree (Preferably majoring in Finance, Business Finance, Investments, Financial Planning, Financial Sciences, Economics)
- 1 - 2 years relevant experience in a wealth environment
- Strong administrative skills
- Proficient in both spoken and written English and at least one other of the official South African languages
- Computer literacy (MS Office)
Competencies required:
- Customer Service
- Communication skills (verbal & written)
- Problem solving
- Attention to detail
- Team player
Closing date: 01-Jun-2026