Job description
Duties
- Stay tuned in with emerging trends that will affect the business
- Demonstrate ownership and accountability by consistently improving restaurant operating standards and taking the necessary corrective action
- Monitor poor performing restaurants. Implement and execute corrective action plans to improve poor operating or low profitability restaurants
- Ensure standards and regulation compliance of the Ops team.
- Identify and communicate operational and financial risks and create corrective action plans
- Monitor and improve restaurant profitability
- Submit daily, weekly and monthly & other required reports on a timely basis
- Provide leadership, coaching & strategic direction to restaurant management teams.
Requirements
- Proven experience at a Multisite Management level.
- Tertiary qualification advantageous.
- Strong Leadership ability.
- Ability to delegate and manage down effectively.
- Intermediate Microsoft Excel and Word skills.
- High attention to detail and process driven.
- Strong verbal and written communication skills.
- Discretion and integrity.
- Problem analysis and problem-solving skills.
- Stress tolerance.
- Decision-making.
- Strong market knowledge and experience in working across various functions, businesses and regions.
- Previous knowledge of Micros advantageous
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