Job Description
We are looking for a driven and detail-oriented Project Manager to join our Operations team. In this role, you will lead end-to-end project delivery while driving continuous improvement initiatives across the business.
You’ll play a key role in ensuring projects are delivered on time, within scope and budget, while aligning outcomes with business objectives. This is an exciting opportunity for someone who thrives in a fast-paced, cross-functional environment and enjoys turning complex requirements into successful solutions.
Key Performance Outputs
- Plan, execute, and deliver projects from initiation through to completion
- Track progress, manage deadlines, and ensure alignment with scope and budget
- Gather and analyse business requirements, facilitating workshops and stakeholder engagement
- Translate business needs into clear project documentation (e.g., scope, process maps, UAT plans)
- Lead project teams and collaborate with internal departments and external vendors
- Manage stakeholder expectations and communicate project updates, risks, and outcomes
- Identify risks and implement mitigation strategies
- Maintain high-quality standards across all project deliverables
- Drive process improvements and support continuous improvement initiatives
- Produce regular reporting and maintain comprehensive project documentation
Requirements
Minimum Requirements
- Relevant tertiary qualification in Business Administration, Project Management, or related field
- 3–5 years’ experience in a similar role
- PMP, PRINCE II, or equivalent certification (advantageous)
- Proven experience managing projects end-to-end
Key Skills & Competencies
Technical Skills
- Strong business analysis and problem-solving capability
- Experience with project management methodologies (Agile, Waterfall)
- Ability to translate complex requirements into actionable solutions
- Strong organisational and multitasking skills
- Proficiency in MS Office (Word, Excel, Outlook)
- Exposure to process improvement and systems optimisation
Behavioural Competencies
- Excellent communication and stakeholder management skills
- Strong relationship-building ability
- Highly organised, deadline-driven, and detail-oriented
Why Join Us?
- You’ll be joining a collaborative team that values excellence, accountability, and continuous improvement. This role offers the opportunity to make a tangible impact on business performance through effective project delivery and innovation.
If you’re passionate about delivering projects that drive real business outcomes, we’d love to hear from you!
Requirements
• Proven experience managing projects end-to-end, from initiation through to close-out. • Strong business analysis skills, including providing end-user training. • Strong analytical skills with the ability to gather, interpret, and present information clearly. • Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable technical solutions. • Familiarity with project management methodologies (e.g., Agile, Waterfall) and project tracking tools. • Solid organisational skills, attention to detail, and multitasking abilities. • Excellent computer literacy, including proficiency in MS Office (Word, Excel, Outlook). • Strong focus on systems and process improvements