Business Analyst

Reference: JHB000136-MM-1

We are looking for a Business Analyst with a minimum of 5 years’ experience in a Business Analysis role, of which a minimum of 3 years must be in the financial services industry, long term insurance, investments, wealth management, healthcare administration, or employee benefits. Any technical skills will be an added benefit.

Duties & Responsibilities

• Work with the relevant Delivery manager and Client to elicit accurate and comprehensive product roadmap/backlog requirements.
• Work with the relevant Delivery manager and Project Manager to analyze client requirements to determine scope and effort in support of the client commercial engagement.
• Complete modelling, including providing Product Manager with input to the business case; and conduct product demonstrations and provide sales support.

Pre-Sales Analysis/ Product Support

• Work with the relevant Delivery manager and Client to elicit accurate and comprehensive product roadmap/backlog requirements.
• Work with the relevant Delivery manager and Project Manager to analyze client requirements to determine scope and effort in support of the client commercial engagement.
• Complete modelling, including providing Product Manager with input to the business case; and conduct product demonstrations and provide sales support.

Business Requirements Analysis

• Work closely with external and internal stakeholders to analyze their objectives and clarify the stakeholder needs or problem/opportunity statement.
• Undertake stakeholder and competitor analysis.
• Ability to undertake requirements review, validation, and to develop user stories.
• Ability to apply the relevant data analysis technique – whether in business, software, or information level.
• Facilitate requirements, analysis/discovery sessions, and design workshops to discover information related to the process or requirements from business stakeholders.
• Work with Delivery Manager, Client, and developers to elicit accurate and comprehensive functional and non-functional requirements from project stakeholders.
• Analyze and translate business requirements from clients into business requirements specifications that are used by architects, developers, and testers to build and test a software solution.
• Participate in the planning and prioritization of project scope requirements with stakeholders.
• Map customer requirements to existing system functionality and identify any gaps.
• Examine existing and/or create new business processes including understanding data flows; Prepare user stories and prototype mock-ups for new services and enhancements.
• Identify and clarify constraints and work closely with external and internal stakeholders to design and implement the best possible solution within these constraints.
• Create functional requirements specifications.
• Requirements management through proven traceability matrices and models.

Development

• Translate business requirements to functional and non-functional requirements for the Development Team.
• Create and update feature documentation in support of client UAT as well as Production deployments.

Internal & User Acceptance Testing

• Assist the tester(s) – as required – with the translation of the business requirements documentation into the relevant test scenarios and test cases and the review of these test plans.
• Promote the quality of delivery by validating and verifying that the delivered functionality meets the requirements – during internal testing (prior to UAT).
• Assist with the validation and prioritization of test results and defect resolution.
• As required, assist the client with the creation of UAT test plans.
• As required, provide sign-off on a feature after delivery on behalf of the Product team.

Transition to Support

• Develop training materials and deliver training to the relevant user community (internal and/or external stakeholders).
• Develop and/or assist with the review of User Guides.

Post Implementation Review

• Participate in Post Implementation Review sessions.

Business Analysis Competence Role

• Develop, implement, and manage analysis methodology (templates, processes, standards) and provide leadership and support to other Business Analysts and team members.

Soft Skills you should have:

• Interpersonal Skills
• Stakeholder engagement and management
• Strong communication Skills
• Negotiating and Influencing Skills
• Conflict Management
• Motivated and self-driven
• Results driven
• Analytical Aptitude
• Customer Focused
• Logical & Critical Thinking
• Detail Driven
• Process Orientated
• Applied learning
• Quality orientation
• Verbal and written communication skills
• Facilitation skills
• Problem-solving skills
• Critical thinking skills
• Self-managing – pro-active and dependency aware
• Ability to clarify and resolve ambiguity
• Ability to understand technical concepts

Case Tools experience required

• Visio/Bizagi/Aris
• Invision/FIGMA
• JIRA
• Confluence
• Azure Devops

Business Analysis skills

• Stakeholder engagement
• Requirements Analysis
• Requirements Gathering
• Requirements Elicitation
• Requirements Management
• Business Case documents
• Business Requirements Specification
• Functional Specification
• Business Process Modelling
• QA Testing
• UAT Testing
• Solution Architecture Overview
• Wireframes
• User Interfaces
• Integration/System Configuration
• Customer Journey Mapping
• Critical thinking
• Design thinking

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