Administrative Supervisor

We are seeking a highly organised and detail-oriented Administrative Supervisor to join a dynamic rentals team based in Cape Town. This role is ideal for an experienced administration professional with strong financial, stock control, and supervisory experience who thrives in a fast-paced operational environment.

The successful candidate will take ownership of branch rentals administration, financial processes, stock control, and team supervision to ensure operational efficiency and service excellence.

Key Responsibilities

• Supervise and support team members to ensure efficient day-to-day operations and high performance.
• Set objectives, provide coaching, counselling, and performance management to ensure positive departmental contributions.
• Ensure compliance with company policies, procedures, and SHEQ standards.
• Complete and submit accurate daily, weekly, and monthly operational reports.
• Maintain and update rental fleet descriptions and grading information on the ERP system.
• Ensure all customer documentation, lease agreements, and payments are completed before unit dispatch.
• Manage billing processes, including pre-billing, escalations, credit notes, and off-hire notices.
• Ensure all rental units are billed accurately according to lease agreements.
• Maintain and monitor units-not-billing reports.
• Resolve internal, customer, debtor, and supplier queries timeously.
• Facilitate the preparation and submission of insurance claims.Oversee stock control processes, including accurate stock counts and ERP updates.
• Process delivery and return documentation within agreed timelines.
• Reconcile transport and siting accounts monthly and ensure accuracy of purchase orders and rates.
• Maintain excellent housekeeping and operational standards.

Minimum Requirements

• Matric (Grade 12).
• Diploma or Degree in Stock Control, Logistics, Administration, or a related field.
• Minimum of 3–5 years’ relevant experience in administration, logistics, stock control, or rental operations.
• Experience working with ERP systems and Microsoft Office Suite.

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