Service Manager • Cape Town, ZA
Electrum is a next-generation payment software technology company.Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing.Our deep ... Show more
Duties and Responsibilities: Team Leadership and Management: - Lead, mentor, and develop the help desk team to ensure high levels of performance and morale.Set clear expectations and KPIs for help... Show more
Weaver FinTech Group is a leading digital financial services ecosystem connecting consumers to smarter, more flexible ways to pay, borrow, and protect what matters most.Our brands — Pay Just Now an... Show more
We're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiences to our clients.As a Customer Success Manager, your focus will be on driving imp... Show more
About the Role K2 Recruit is partnering with a high-performance IT services business to appoint a New Business Developer/Account Manager in their Cape Town office.This is a pure new business role,... Show more
Manage the overall service delivery of the Retail Funds accounting team, to ensure the following:.Responsibility for direct line reports.That valuations are performed completely, accurately and wit... Show more
A leading digital company based in Somerset West, Cape Town, is looking for an experienced Helpdesk Manager to lead its technical support team.This is an exciting opportunity for a hands-on leader ... Show more
The Senior Team Lead, Managed Services Client Service Desk is a developing subject matter expert, responsible for taking accountability for the operational management of a team of service desk empl... Show more
The Transfer Agency Client Service team aims to provide excellent levels of client service to all investors in a timely and accurate manner.Recognising its key position as the conduit between the c... Show more
We are looking for a commercially driven and relationship-led Signature Relationship Manager to grow, retain and deepen a portfolio of high-value and ultra-high-net-worth clients within our Private... Show more
To deliver outstanding client services; manage service capacity; deploy and move staff to meet servicing demand and to manage the Branch's administrative and services portfolio.Our goal is to be th... Show more
Technical Client Service Manager - Remote - R30,000 per month Be the strategic and technical partner clients rely on in a SaaS company.About Our Client Our client is a SaaS solutions provider help... Show more
Role Overview The Field Service Manager is responsible for leading the service function, ensuring that all installations, commissioning, maintenance, and technical support are delivered efficiently... Show more
Your mission, should you choose to accept it:.Gain a deep understanding of the Catalogue division in terms of its strategic objectives, business processes, available tools & systems, and releva... Show more
Ensure seamless onboarding experience for Healthcare new hires.The primary responsibilities include generating the final list of new hires, coordinating the Day Zero Cadence, managing pre-employmen... Show more
Lead the strategic delivery and change management of AI and automation transformation programs across the CS organisation, with a focus on Agentic AI, automation platforms, and AI-powered customer ... Show more
As a Managed Services Specialist, you will be responsible for executing platform configuration requests to support our customers in getting the most value from our platform.This is an execution-foc... Show more
Oversee the day-to-day operations, customer service, and quality control (Focused towards BackOffice Processes), Maintain and improve as per SLAs /KPIs over the month at a process level(Focused tow... Show more
