Retail Store Manager

Duties: - Deliver exceptional customer service through effective product demonstrations and by overseeing daily staff operations. - Schedule, assign, and monitor employee tasks to ensure optimal performance and productivity. - Ensure the efficient and smooth operation of the store. - Maintain accurate bank balances and perform daily cash-up procedures. - Prepare and submit daily, weekly, and monthly reports. - Build and maintain strong customer relationships while ensuring compliance with company policies and procedures. - Professionally address and resolve customer queries and concerns, both in-store and telephonically. - Promote effective collaboration and communication with various departments across the group. Experience and Skills: - A minimum of 5 years' retail management experience will be advantageous. - Proficiency in Microsoft Office is essential. - Experience with Sage Evolution will be advantageous. - Grade 12 / Matric qualification. - Minimum of 5 years' experience in a retail environment (required).