Are you organised, proactive, and looking for a varied remote role with a UK-based company?
We're looking for an Operations & Administrative Assistant to support the day-to-day activities of the business. This role combines administration, coordination, and operational support, making it ideal for someone who enjoys a broad range of responsibilities and working as part of a collaborative team.
Assist with general administration across the business
Coordinate calendars, meetings, and appointments
Prepare documents, reports, and business correspondence
Maintain organised filing systems and records
Conduct basic research and administrative tasks as required
Manage incoming calls and enquiries
Update CRM systems and operational databases
Liaise with suppliers and customers regarding routine matters
Support onboarding administration and account setup activities
Log, monitor, and track internal support requests
Assist with user account and access management
Maintain accurate data across internal systems
Strong organisational skills and attention to detail
Good communication skills (written and verbal)
A proactive attitude and willingness to learn
The ability to manage and prioritise tasks effectively
Confidence using email, online systems, and business software
Reliability, consistency, and the ability to work independently
Minimum of 3 years’ experience in an administrative, operational, or similar support role
Proficient in Microsoft Office (Word, Excel, Outlook, etc.)
Familiarity with CRM systems or similar platforms is a strong advantage
Sharp attention to detail, with a commitment to accuracy and high-quality work
Highly organised, reliable, and skilled at managing time and responsibilities
Confident working independently, juggling tasks, and meeting tight deadlines
Tech-savvy and open to learning new tools, platforms, or ways of working
Strong interpersonal skills and a team-focused mindset
Excellent written and verbal communication in English, with solid grammar and spelling
Must have a reliable laptop, stable internet connection, and a quiet, well-equipped home workspace
Operations Assistant • Jeffreys Bay, EC, ZA
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