Night Auditor

Duties:

• Operational and guest service responsibilities
• Night audit and financial responsibilities
• Security, safety and compliance responsibilities
• Supervisory / leadership responsibilities:
• Ensure accuracy and completeness of the night audit, end-of-day procedures and financial reports.
• Perform check-in and check-out procedures according to standard operating procedures (SOPs).
• Post room and conference charges to respective folios accurately and on time.
• Transfer charges and deposits to master accounts as per SOP.
• Verify that all charges posted from restaurant, bar, Micros / POS and SPA have reached the correct guest folios and that no dockets are missing.

Requirements:

• National Senior Certificate
• Minimum 2 to 3 years of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks.
• Previous night audit experience and exposure to hotel financial reporting will be an advantage.
• Well-developed communication and customer relations skills.
• Well-developed communication and customer relations skills.
• Knowledge of hotel Front Office operations, night audit procedures and relevant hotel policies.
• High level of customer service and maintain a high profile in the day-to-day front office operations.
• Strong numerical and analytical skills with the ability to reconcile accounts and identify discrepancies.
• Strong problem-solving skills and ability to work independently during the night shift.
• Highly organised, results-oriented with the ability to be flexible
• Ability to work with computer systems, telephones etc.
• Ability to work in a hotel environment with varying levels of noise and guest activity.
• High level of integrity, reliability and professionalism.
• Demonstrated leadership, initiative and hands-on approach to daily operations.

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