Call Centre Team Leader: Coach, KPI Champion & Growth

WNS (Holdings) Limited (ADR) in Cape Town is seeking an experienced Team Manager to oversee a team of 15-20 FTE. The role involves team grooming, ensuring policy adherence, and driving performance metrics.

Candidates must have at least 3 years of experience with Amadeus GDS and a strong understanding of IATA rules. This position offers opportunities for professional growth and requires flexibility for a 24X7 work environment.

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