Talent.com
ReWorks Solutions
Intake & Scheduling CoordinatorReWorks Solutions • ZA
No longer accepting applications
Intake & Scheduling Coordinator

Intake & Scheduling Coordinator

ReWorks Solutions • ZA
30+ days ago
Job description
Job Title: Intake & Scheduling Coordinator Location: Remote (South Africa) Employment Type: Full-Time Working Hours: US Hours (9am-5pm EST) Salary: South African Rand (ZAR) We are seeking a highly organized, people-oriented Intake & Scheduling Coordinator for an ABA company. This is a key front-facing role. You'll be one of the first people families interact with when seeking services for their child, guiding them through the intake process while also helping ensure our clients receive consistent, well-coordinated therapy schedules What You'll Be Doing: Intake & Family Support · Working inbound leads daily and qualifying families for services · Conducting free consultations by phone (no Zoom or Teams required) · Managing intake paperwork and documentation through completion · Guiding families through the onboarding process and providing ongoing communication · Keeping our CRM pipeline updated to ensure timely follow-up and movement through the intake process Scheduling & Client Coordination · Managing the scheduling phone line and responding to scheduling requests from families and staff · Building and maintaining client schedules based on family availability, staff availability, and clinical recommendations · Coordinating therapist assignments and schedule adjustments · Managing schedule changes due to staff call-outs, family cancellations, vacations, and other last-minute needs · Communicating schedule updates to families, RBTs, BCBAs, and leadership · Monitoring schedule consistency and helping maximize client access to services · Problem-solving scheduling conflicts and finding creative solutions to keep services running smoothly · Collaborating closely with Clinical and Operations teams to support staffing and scheduling needs Referral & Community Outreach · Building and maintaining relationships with pediatricians, diagnosticians, schools, and community referral sources · Supporting outreach efforts to increase referrals and community awareness of services Requirements - Experience in ABA, healthcare scheduling, staffing coordination, or client services - Strong customer service and phone communication skills - Experience managing multiple calendars or schedules simultaneously - Ability to handle confidential information professionally - Excellent attention to detail, follow-through, and time management skills - Strong communication skills Benefits 1. Comfortable working U.S. hours 2. Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Create a job alert for this search

Intake & Scheduling Coordinator • ZA

Similar jobs

Logistics Coordinator

Remote RecruitmentZA

Role overview Remote Recruitment is hiring a Logistics Coordinator to support a UK-based employer, working remotely from South Africa.You will keep shipments moving — booking collections, tracking... Show more

 • Promoted

Admin / Coordinator

National Regulator for Compulsory SpecificationsZA

Purpose: To provide administration support to the department by ensuring proper records of customers, inspection and approvals are maintained.Department Specific Administration;.National Diploma in... Show more

 • Promoted

Operations Coordinator

Remote RecruitmentZA

Salary: R27 000 per month Role overview Remote Recruitment is hiring a remote Operations Coordinator to support a UK-based employer from South Africa.You'll keep the day-to-day operation joined u... Show more

 • Promoted

Fund Coordinator (Western Cape)

PEPZA

Manage the complete, end-to-end processing of risk benefits for retirement fund members and their dependents.This service covers fund members located in South Africa, Botswana, Lesotho, Namibia, an... Show more

 • Promoted

Sales Coordinator

Salt South AfricaZA

We are looking for a Sales Coordinator to support a fast‑moving OOH and DOOH sales team within a dynamic media environment.This is an excellent career‑building opportunity for someone early in thei... Show more

 • Promoted

Programme Head / National Cytology Coordinator

Isilumko StaffingZA

Provide strategic leadership and oversight of the cytology programme.Drive the implementation and continuous improvement of cytology technologies and best practices.Monitor programme performance, a... Show more

 • Promoted

Clinical Programme Coordinator Grade 1 (PNA 5)

Gauteng Department of HealthZA

Grade 12 certificate or equivalent.Degree/diploma in nursing) or equivalent qualification that allows registration with South African Nursing Council (SANC) as a Professional Nurse.Current registra... Show more

 • Promoted

Head – Operations Co-ordination

City of Cape TownZA

Relevant BTech or Degree qualification.At least 5 years’ appropriate experience at managerial level.Extensive experience in project management.Experience in tender life cycle administration.Exposur... Show more

 • Promoted

Regional CAAS Coordinator

TydeCoZA

We are seeking a highly motivated Regional CAAS Coordinator who thrives in a fast-paced environment and brings exceptional organization, attention to detail, and follow-through.This individual play... Show more

 • Promoted

Team Lead, Customer Contact Coordinator

CHEPZA

The Team Lead, Customer Contact is responsible for balancing operational delivery with people management.Approximately 50% of this role is dedicated to completing daily customer service workload, e... Show more

 • Promoted

Communications Marketing Coordinator

University of Cape TownZA

Higher Certificate in Marketing, or Digital Media (NQF Level 5 or above).Google Adwords/ Ads Certification.At least two - three years of experience in marketing, preferably in hospitality, tourism,... Show more

 • Promoted

Coordinator-Distribution

City of Cape TownZA

Electrical Engineering Qualification and Certificate of Competency: Electrical (Factory).A minimum of 10 years Considerable management experience at a senior level in the Electrical Engineering fie... Show more

 • Promoted

Constituency Coordinator: Beaufort West – Western Cape East

Democratic AllianceZA

The successful candidate will be responsible for:.Logistically supporting Party public representatives in their efforts to grow and keep DA support, advance the DA brand, properly run DA political ... Show more

 • Promoted

Infection Prevention and Control Coordinator -IPC

Joint Medical HoldingsZA

We are seeking a dedicated and experienced Infection Prevention and Control (IPC) Coordinator to join our dynamic healthcare team.The IPC Coordinator will play a critical role in ensuring that the ... Show more

 • Promoted

AssureCloud Client Solutions Coordinator, Midrand

SafetySAZA

Client Solutions & User Support.Provide first-line support to clients using company systems, portals, and digital platforms.Resolve client queries, system-related issues, and service requests w... Show more

 • Promoted

Logistics Coordinator

AfrimatZA

Minimum Qualifications / Experience.Education: Relevant Diploma or Bachelor's Degree in Logistics, Supply Chain Management, or Transport Economics, Matric is essential.Experience: Minimum 2–5 years... Show more

 • Promoted

Operations Coordinator

RecruitMyMomZA

A market leader within the recycling environment is looking for a highly organised and hands-on remote Operations Coordinator to support daily site and operational activities.You will play a key ro... Show more

 • Promoted

Events Coordinator

City of TshwaneZA

An appropriate three-year career-related tertiary qualification (degree or national diploma) in Event Management, Public Relations, Marketing Management or in a study field related to the position.... Show more

 • Promoted

IT Technical Project Coordinator

BETSoftwareZA

The following indicates what would typically be expected for this role at a competent level:.Knowledge of Microsoft Desktop and server applications.Knowledge of computer hardware and peripherals an... Show more

 • Promoted

Unit Manager | Specialised Qualified

Life HealthcareZA

A vacancy exists for a Unit Manager for the General ICU based at Life Wilgers Hospital.The successful candidate will be responsible for managing and coordinating clinical practice and resources wit... Show more