Head Of Digital Enablement

The Digital Enablement & Business Technology Manager is responsible for aligning business strategy and technology execution across Rosebank College.

This role leads the translation of academic, operational and student experience priorities into a practical digital roadmap that enhances student success, improves operational efficiency, strengthens compliance, and enables data-driven decision-making across campuses and central support functions.

The role acts as the strategic interface between Business and IT, ensuring that technology investments deliver measurable institutional value.

Key Accountabilities / Position Description

Digital Strategy & Institutional Alignment

· Translate Rosebank College and ADvTECH Higher Education strategy into a prioritised Digital Enablement Roadmap.

· Align digital initiatives to institutional priorities, including:

o Student recruitment, retention and throughput

o Academic delivery and blended learning enablement

o Student support services

o Regulatory and accreditation compliance

o Operational efficiency and cost optimisation

· Ensure technology initiatives are value-driven, outcome-based and aligned to institutional strategy.

· Establish clear value metrics for digital investments (e.g. retention uplift, process cycle reduction, cost-to-serve, improved student satisfaction).

Student & Academic Digital Enablement

· In conjunction with the Brand General Managers and AIT, ensure the effective use of the Student Information System (SIMS), Teaching and Learning Platforms (ARC, etc) and related platforms.

· Work with the respective managers / Capability Heads to improve digital integration across the student lifecycle:

o Lead, Application and Enrolment

o Academic progression and throughput

o Assessments and results

o Graduation and alumni

· Support blended and online learning in partnership with the Academic Head.

· Enhance digital tools that support student engagement, early warning systems and academic performance analytics.

Business Process Optimisation & Automation

· In conjunction with the Rosebank College capability heads, identify process inefficiencies across campuses and support functions.

· In conjunction with AIT, lead automation and workflow optimisation initiatives in areas such as:

o SIMS

o Finance

o HR and Payroll

o Customer Services

· In conjunction with AIT, implement reporting automation and dashboarding for leadership decision-making.

· Plan and drive continuous improvement initiatives with the Rosebank College and AIT capabilities heads.

Data, Analytics & Decision Support

· In conjunction with the Rosebank College and AIT capability heads, strengthen data quality, governance and reporting capabilities.

· Align with AIT and the Academic Head to establish reliable management dashboards across:

o Student retention

o Academic performance & throughput

o Operational efficiency

o Financial performance

· Align with the AQMS ACE Capability to promote data literacy and evidence-based decision-making.

· Partner with the AIT Capabilities team to improve integration, data pipelines and system interoperability.

Stakeholder Engagement & Change Leadership

· Serve as the primary business-facing technology lead for campuses and align with the AIT central function.

· Facilitate structured engagement with AIT, Academic Head, Student Services, Finance, HR and Marketing.

· Lead change management for digital adoption and process transformation.

· Drive user adoption, training and capability building across Rosebank College capabilities.

Governance, Risk & Compliance

· Ensure all digital initiatives align with:

o DHET and CHE regulatory requirements

o POPIA and data privacy standards

o ADvTECH IT governance and cybersecurity policies

o ADvTECH Group

· Support audit readiness through improved system controls and documentation.

· Ensure responsible use of AI and emerging technologies in academic and administrative contexts

Leadership & Capability Development

· Lead and develop a cross-functional digital enablement capability (Business Analysts, Process Analysts, Reporting Specialists).

· Promote digital skills development across Rosebank College Capabilities.

· Embed project delivery practices where appropriate.

· Foster a culture of innovation and continuous improvement.