Senior Customer Success Operations Leader – Fintech Growth

Mama Money in Cape Town is seeking a Customer Success Operations Manager to lead and develop a team focused on delivering excellent customer experiences. This senior leadership role involves shaping operational strategy and ensuring operational excellence across multiple teams.

With a minimum of 5 years in operations or customer service management and a strong background in fintech, you'll drive continuous improvement in our customer service operations while collaborating with cross-functional partners to deliver seamless outcomes.

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