LEARNING & DEVELOPMENT SPECIALIST

LEARNING & DEVELOPMENT SPECIALIST/ EAST LONDON – The successful Candidate will Design, develop, and deliver learning programs in partnership with Subject Matter Experts (SMEs) while supporting change adoption within a dynamic project environment.

Minimum Qualifications & Experience

• National Diploma (NQF Level 6) in Human Resource Management, Education, Training & Development, or a related field.
• Preferred: Bachelor’s Degree (NQF Level 7) in HR, Industrial Psychology, or Education.
• Accredited Facilitator certification (ETDP SETA).
• Prosci Change Management Certification or similar (advantageous for future growth).
• 4 years’ experience in L&D, including design and delivery of training programs.
• Exposure to project management environments and digital learning tools.

Key Competencies

• Strong instructional design, facilitation skills and attention to detail.
• Ability to adapt quickly in high-pressure, project-driven environments.
• Basic understanding of change management principles.
• Proficiency in LMS administration and digital learning tools (Articulate, Scribe, Canva, Bob Learn).
• Excellent communication and stakeholder engagement skills.

Key Responsibilities

1. Learning Design & Development

• Conduct basic training needs analysis aligned with project and business priorities.
• Collaborate with SMEs to co-create learning content (classroom, virtual, and e-learning).
• Develop training materials and quick reference guides using tools such as Articulate, Scribe, Canva, and Bob Learn.

1. Facilitation & Delivery

• Support SMEs during initial training sessions, ensuring smooth delivery and learner engagement.
• Transition ownership of training delivery after the first tranche, leading refresher sessions and ongoing capability-building workshops.
• Deliver interactive sessions using blended learning approaches under tight timelines.

1. Change Enablement (Light-Touch)

• Act as a change support resource, reinforcing key messages and adoption strategies.
• Assist in basic communication and engagement activities to support system rollouts.
• Apply foundational change principles (e.g., awareness, reinforcement) without full-scale Prosci-level execution.

1. LMS Administration

• Manage the Learning Management System (LMS) for course uploads, user tracking, and reporting.
• Ensure accurate learner progress data and compliance reporting.

1. Continuous Improvement

• Gather learner feedback and update content for relevance and impact.
• Support the evolution of L&D practices toward digital learning and advanced change management.

Performance Indicators

• Timely delivery of training aligned with project milestones.
• Positive learner and stakeholder feedback.
• Effective LMS management and reporting.
• Demonstrated growth toward advanced L&D and change capabilities.

Salary – Market related (depending on experience)