Personality Traits: - Solution-driven. - Positive attitude. - Integrity and fairness. - Excessive communication. - Attention to detail. - Prioritising. - Teamwork. - Extreme ownership. - Recognition, accountability, and reliability. Duties and responsibilities: HR/IR: - Address employee relations matters and workplace disputes. - Facilitate retrenchment processes, including drafting Section 189 notices and conducting consultation meetings. Provide daily Labour Relations and HR advisory support to - clients. - Conduct employee counselling sessions relating to warnings, poor performance, or incapacity due to ill health. - Chair disciplinary hearings and draft written outcomes. - Draft and administer: - CCMA documents (7.11 and 7.13 referrals). - Objections to Con/Arb. - Rescission and condonation applications. - Opposing affidavits (e.g., for condonation and rescission). - Prepare Con/Arb cases and compile bundles. - Observe and draft pre-arbitration minutes. - Represent clients at conciliations and arbitrations. - Manage multiple correspondences with the CCMA regarding case matters. - Administer the employee abscondment process. - Handle UIF registrations and submissions. - Draft and finalise: - Employment contracts. - Job descriptions and employee duties/responsibilities documents. - HR policies, procedures, codes of conduct, and standards. - Notices, agreements, and other HR-related documentation. - Prepare or update employment documents and records related to hiring, transfers, promotions, and terminations. - Oversee the hiring process, including coordinating job posts, reviewing resumes, and performing reference checks. - Process personnel action forms and ensure proper approvals. - Provide general HR support and daily assistance to clients. Admin: - Prepare, organise, and store information in paper and digital form. - Handle queries via telephone and email. - Greet visitors at reception. - Manage diaries, schedule meetings, and book rooms. - Take minutes at meetings. - Type letters and reports. - Update computer records using a database. - Print and photocopy documents. - Maintain office systems. - Liaise with staff in other departments, such as Finance and HR. - Process online applications and handle digital documents. - Draft and distribute HR/IR newsletters. - Verify sick notes. - Draft NTAs, suspension letters, warnings (WW, FWW, CFWW), and apply sanction guidelines. Ad-hoc: - Manage Employment Equity duties and responsibilities. - Manage Skills Development duties and responsibilities. - Maintain client relationships and manage client accounts. - Oversee client onboarding and develop onboarding plans.