Estimator

Key Responsibilities

• Conduct thorough visual inspections of damaged vehicles with customers
• Use Audatex and TMS to compile accurate repair estimates
• Submit quotations promptly to insurance assessors and follow up on approvals
• Collaborate with Manager and insurers to secure quotation signoffs
• Liaise with workshop to initiate and track approved repairs
• Monitor job progress, perform quality control inspections, and ensure compliance with safety regulations
• Lead, train, and support Junior staff
• Ensure excellent customer service is upheld throughout the repair process
• Communicate professionally with customers, insurers, and internal teams
• Identify upsell opportunities and contribute to sales growth

Qualifications

• Minimum: Matric (Grade 12)
• Audatex training with certificate
• Proven experience (2–5 years) in collision estimating or automotive damage assessment
• Proficiency with estimating software (Audatex and TMS)
• Excellent communication, negotiation, and customer service abilities
• In-depth technical knowledge of panel beating, structural repairs, and spray painting processes
• Strong organisational and time management skills
• Ability to interpret estimates

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