INBOUND AND OUTBOUND PALLET CONTROLLER

Direct/Indirect Reports: Group Supply Chain Manager.

Key Performance Indicators (KPIs)

• Sage knowledge and experience
• Food Safety and Quality Culture

Duties & Responsibilities

• Responsible and accountable for Pallet Control and management of pallets in the warehouse and at customers nationally.
• Responsible for the update of PALLET details for customers on the database
• Responsible for the daily capturing and reconciliation of pallet movements to and from customers and depots and tracking pallets de-hired off the PALLET Account.
• Ensure that accurate Customer Record Cards are kept as hard copies and such documentation is available.
• Reconcile on both a weekly basis and monthly basis pallet cost and counts to eliminate pallet losses.
• Regular liaison with Customers on pallet recoveries.
• Resolve outstanding pallet issues/ pallet stock variances.
• Reconcile Pallet account to Portfolio.
• Resolve all outstanding queries to prevent excessive costs on the PALLET Account.
• To effectively control and manage pallet costs and pallet losses.
• Work collaboration with teammates and Pallet to maximise efficiencies and best practice.
• Raising of queries for incorrect charges
• Daily Recon of physical pallets, pallets in warehouse, pallets in transit vs pallets received
• Managing the collection of Pallets from customers
• Ensuring documents are verified and updated daily, and sent through to the relevant departments when required/ timeously
• Weekly stocktake of pallets to ensure easier and accurate control
• Presenting weekly physical pallet reconciliation to Manager

Desired Experience & Qualification

• Grade 12
• At least 4 years' experience in a manufacturing and warehouse environment