Job description
Overview
Ensuring operational excellence and delivering exceptional customer experiences are central to thriving retail environments. Our client, a reputable organization within the retail sector, is seeking a dedicated Store Manager to oversee daily operations at their Sunningdale branch. This role offers an exciting opportunity for a seasoned professional to influence store performance, lead a dynamic team, and uphold high standards of service.
Responsibilities
- Manage store performance to meet and exceed business targets
- Lead, motivate, and develop a team to achieve operational excellence
- Maintain sound financial controls and oversee stock management
- Drive customer satisfaction through service excellence and operational efficiency
- Monitor and improve store sales and profitability
- Implement operational policies and procedures
- Conduct staff training and performance reviews
- Ensure compliance with company policies and health and safety regulations
- Manage day-to-day store activities to ensure seamless operations
Requirements
- Minimum of 5 years of retail management experience
- Strong leadership and team management skills
- Proven planning and organizational abilities
- Good understanding of financial controls and stock management
- Excellent communication and interpersonal skills
- Sage Experience
- Matric
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