General Manager | Cape Town | Luxury Hospitality
Key Responsibilities
Own the full operation — from first impression to last order
Lead, develop, and inspire a high-performing team across all departments
Set and maintain the standards that make us who we are
Drive revenue, manage costs, and deliver results without losing the magic
Be the bridge between the vision and the floor — every single day
• Team Leadership & Development
• Luxury Guest Experience
• Operational Excellence
• Revenue & Cost Management
• Staff Training & Culture Building
• Strategic Planning
• Multi-Department Oversight
• Brand Standards Enforcement
• Crisis & Conflict Management
20 CV KEYWORDS TO SEARCH FOR
• General Manager
• Hotel / Restaurant GM
• Luxury hospitality
• P&L management
• Revenue management
• Operational management
• Team leadership
• Guest experience
• Food & beverage management
• Front of house
• Boutique hotel
• 5-star / luxury brand