Job description
Duties
- Ensure daily store operational requirements are met.
- Ensure smooth running of front of house and back of house.
- Supervision of staff.
- Ensure store hygiene, maintenance, health and safety requirements are met.
- Beverage cost, food costs and stock control are within specified range.
- Be on duty for busy shifts, weekends and all functions.
- Ensure effective communication between staff as well as management.
- Ensure reports are issued timeously.
Requirements
- At least 3-5 years in a similar role.
- Experience in dealing with high volume, in a similar environment would be preferable.
- Strong Leadership ability.
- Ability to delegate and manage down effectively.
- Intermediate Microsoft Excel and Word skills.
- Strong analytical and problem-solving skills.
- High attention to detail and process driven.
- Ability to interpret statistical information.
- Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers.
- Self‑motivated and deadline oriented.
- Ability to multi‑task.
- Discretion and integrity.
- Problem analysis and problem‑solving skills.
- Stress tolerance.
- Decision-making.
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