Sales & Operations Support Co-ordinator
Senior Sales & Technical Support Co-ordinator
Job Description
Company: Rexx Screen and Digital Supplies
Location: Johannesburg
Role Summary
The Operations & Sales Support role supports the Operations Manager and Sales Team with the daily administration and coordination of sales, inventory, reporting, and general office operations.
The role ensures that Zoho systems are accurate, SKUs are properly managed, inventory is maintained, and internal processes run smoothly between sales, warehouse, procurement, and operations.
This is a hands-on administrative and coordination role requiring excellent time keeping, consistent attendance in office, strong attention to detail, meeting deadlines and good organisational skills.
Key Responsibilities
- Assist sales staff with preparing quotations and sales documentation.
- Capture and maintain sales opportunities and quotes in Zoho CRM.
- Assist with processing sales orders and coordinating with warehouse for dispatch.
- Respond to basic customer queries relating to orders, products, or documentation.
- Maintain accurate customer records and interactions
Support the Operations Manager with administration of:
- Creating and maintaining SKUs
- Updating product descriptions, categories, and attributes
- Managing product records and ensuring data accuracy
- Supporting inventory adjustments and corrections
- Maintaining customer records
- Capturing opportunities and quotations
- Ensuring notes and records are properly updated
- Assisting with product and pricing updates where required
- Supporting operational reporting
- Maintain a structured SKU system for all products.
- Ensure new SKUs are created according to Rexx naming conventions.
- Ensure products are correctly categorised and described.
- Prevent duplicate or incorrect SKU creation.
- Work with procurement and warehouse teams when adding
Inventory & Warehouse Coordination
- Work with Warehouse Supervisors to maintain accurate stock records.
- Assist with inventory corrections and system adjustments.
- Help reconcile discrepancies between physical stock and Zoho Inventory.
- Ensure product records align with warehouse stock structures.
- Assist with reporting on stock levels and mo
Reporting
Prepare reports from Zoho systems for management, including:
- Inventory reports
- Product usage or demand trends
- Operational reports requested by management
Ensure reports are accurate and updated regularly.
Procurement & Operations Support
Support the Operations Manager with administrative tasks including:
- Assisting with supplier information and product setup
- Maintaining product and supplier records
- Supporting procurement administration
- Assisting with internal operational documentation
- Coordinating basic office operational needs when required
Office Administration
Assist with general office administration including:
- Ordering office groceries and supplies
- Assisting management with general operational administration
Skills & Requirements
- Matric & an Administration or business qualification
- 3 -5 years experience in administration, operations support, or sales support
Preferred Experience
- Inventory or warehouse environments
- Distribution or product-based businesses
Key Skills
- Strong organisational ability
- Ability to manage & complete multiple tasks
#J-18808-Ljbffr