Store Manager

Showroom Manager

Location: Across Africa (available to work in any Africa country)

Company: KEDA Ceramics Company Ltd

KEDA Ceramics Company Ltd is a leading manufacturer of ceramic tiles in Africa. We are looking to hire a competent and experienced Showroom Manager to join our sales team in Africa.

Key Responsibilities

• Sales & Marketing: Oversee showroom sales and marketing to achieve targets; execute promotional campaigns within budget; develop product promotion strategies.
• Operations: Maintain reporting systems (daily, weekly, monthly); ensure compliance with company policies; supervise IT and showroom equipment.
• Inventory Management: Monitor stock movements; coordinate with suppliers for timely replenishment; ensure accurate product labeling and organized displays.
• Customer Service: Lead sales and service teams to enhance customer satisfaction; manage wholesale/project orders and delivery coordination.
• Showroom Presentation: Optimize layout, merchandising, and customer flow to boost sales and customer experience.
• Team Management: Recruit, train, and evaluate staff; manage performance, KPIs, and employee relations.
• Cost & Profitability: Monitor expenses and ensure showroom profitability.
• Digital Marketing: Develop and manage online promotion strategies.
• Liaison & Coordination: Work closely with warehouse, planning, and logistics to fulfill client needs.

Education

Bachelor’s degree or above in Sales, Marketing, International Trade, or related field.

Experience

• 5+ years in store sales and management, with at least 2 years in tile/sanitary ware sales leadership.
• Proven track record managing teams of 10+ in cross‑cultural environments.
• Experience running a showroom with monthly sales exceeding USD 100,000.

Key Skills

• Strong cross‑departmental communication and coordination.
• Excellent English (spoken and written); proficiency in Hindi/Somali an advantage.
• Proficient in MS Office (Excel, PowerPoint, Word) and email communication.
• Marketing strategy, sales planning, inventory control, and brand promotion expertise.
• Ability to analyze customer behavior, innovate sales models, and handle emergencies.

Core Competencies

• Retail operations management
• Sales & marketing leadership
• Team training & performance management
• Customer experience optimization
• Inventory & cost control
• Crisis management and problem‑solving

How to Apply

If you meet the above requirements, send your application letter (quoting your expected salary) and updated curriculum vitae (CV) to:

Email Subject Line: "Showroom Manager"

Note: Only shortlisted candidates will be contacted for interviews.

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