Customer Care & Service Administrator (Mobeni, KZN)

Customer Care & Service Administrator (Mobeni, KZN)

Job Openings Customer Care & Service Administrator (Mobeni, KZN)

About the job Customer Care & Service Administrator (Mobeni, KZN)

KEY RESPONSIBILES

• Order processing and order confirmations
• Preparation of documentation for customers, e.g. Proforma Invoices and Sales Order Reports
• Order tracking and order book control
• Daily Distribution Plan information preparation
• Preparation and control of stock replenishment models
• Interfacing with customers regarding order book issues
• Interfacing with the Order Fulfilment team regarding the achievement of customer service levels

REQUIREMENTS

• Grade 12
• Tertiary qualification (degree/diploma) in Supply Chain Management/related
• 3+ years experience in a customer care / customer service role
• Working knowledge of an ERP System (SAP, Syspro, Sage, JDE etc)
• Understanding or experience of the packaging industry will be an added advantage
• Able to work in a cross functional team environment
• Must be immediately available to commence work

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