Key Account – Parts Distribution Centre (KA-PDC) Coordinator

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POSITION INFO:
Key Account – Parts Distribution Centre (KA-PDC) Coordinator Reference: MID695 Location: Kempton Park, Gauteng Employment Type: Permanent About the Opportunity Our client is seeking an organised and customer-focused Key Account – Parts Distribution Centre (KA-PDC) Coordinator to support the efficient coordination of aftermarket parts distribution and key account operations. Minimum Requirements Grade 12 (Matric) Diploma or Degree in Supply Chain Management, , Business Administration or a related field will be advantageous Minimum 3 years' experience in customer service, parts coordination, logistics, supply chain or warehouse administration Experience working within the construction, mining, automotive, heavy equipment or industrial sectors will be advantageous Computer literate in Microsoft Office (Excel, Word and Outlook) Experience working with ERP systems such as SAP or similar Excellent organisational and administrative skills Valid driver's license Advantageous Experience coordinating aftermarket parts or warehouse operations Knowledge of inventory management and logistics processes Experience supporting dealer networks or key account customers Understanding of order fulfilment and distribution centre operations Key Responsibilities Key Account Coordination Build and maintain strong relationships with key account customers and dealer networks Serve as the primary point of contact for parts order enquiries and customer support Coordinate customer requirements with internal departments to ensure service excellence Monitor customer orders and provide regular updates on delivery status Resolve customer queries and escalate issues where required Parts Distribution Coordination Coordinate the processing and fulfilment of parts orders Liaise with warehouse, logistics and procurement teams to ensure stock availability Monitor order accuracy, picking, packing and dispatch activities Coordinate urgent and priority customer orders Track deliveries and ensure on-time order fulfilment Inventory & Administration Assist with inventory control and stock monitoring Maintain accurate order records and customer information Process transactions within the ERP system Prepare reports on order status, inventory and customer service performance Support stock counts and inventory reconciliation activities Operational Support Coordinate communication between sales, aftersales, logistics and warehouse departments Assist with planning and scheduling customer deliveries Monitor key performance indicators relating to customer service and order fulfilment Identify opportunities to improve operational efficiency and customer satisfaction Ensure compliance with company procedures and quality standards Apply Now Send detailed CV, Certificates, and ID copy to Please note: Only shortlisted candidates will be contacted. If you do not receive feedback within 14 days of your application,