Executive PA

Executive Personal Assistant IT Department

Location:Cape Town

Type: Full-time

Reports to: CIO / Head of IT / IT Director

Purpose of the Role

The Executive Personal Assistant (PA) provides high-level administrative and operational support to the IT Executive team. This role involves managing communication, coordinating projects, supporting departmental operations, and ensuring the IT leadership team functions efficiently and professionally.

Key Responsibilities

Executive Support

Manage calendars, meetings, appointments, and travel arrangements for the IT Director / CIO

Prepare presentations, reports, and documentation related to IT initiatives

Coordinate executive briefings, board papers, and IT governance documentation

Handle confidential information with discretion

Departmental Administration

Assist with departmental budgeting, purchase orders, and invoice tracking

Coordinate IT project meetings, workshops, and training sessions

Maintain departmental documentation and filing systems

Communication & Coordination

Act as first point of contact between IT leadership and internal stakeholders

Liaise with vendors, partners, and service providers

Manage internal communication regarding IT initiatives and schedules

Draft formal correspondence and communication for executives

Project & Operational Support

Assist in tracking project timelines, deliverables, and follow-ups

Support IT onboarding and departmental HR processes

Maintain asset and software inventory when required

Coordinate IT team events, team-building and culture activities

Strong organisational and time-management skills

Ability to work under pressure and meet deadlines

High level of professionalism and confidentiality

Strong interpersonal and stakeholder management skills

Ability to use initiative and make decisions independently

Technical Skills (Preferred)

Advanced MS Office (Word, Excel, PowerPoint)

Familiarity with IT terminology and basic technical concepts

Experience with IT ticketing systems or ITSM platforms (advantage)

Understanding of procurement or vendor management processes

Qualifications & Experience

35 years PA, Executive Assistant or Office Management experience

Experience supporting senior leadership (required)

Experience working in IT or technology environments (preferred)

Relevant office administration or business qualification advantageous

Personal Attributes

Professional, proactive and organised

Flexible and adaptable

Customer-service oriented

Able to work in a fast-paced technical environment

Why Join Our IT Department

Work closely with innovative and technical leaders

Professional development and learning opportunities

Collaborative and evolving technology environment

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