Upgrades consultants

Overview

Callforce Johannesburg is currently recruiting for Upgrades consultants.

The Upgrades Sales consultant will play a crucial role in driving sales and customer loyalty by offering upgrade opportunities to existing clients. This role involves understanding customer needs, recommending suitable upgrades, and ensuring a seamless transition for the customer. As part of our growth strategy, our ideal candidate should be results driven, have excellent communication skills, a persuasive sales approach, and a passion for delivering outstanding customer service.

Responsibilities

• Drive sales and customer loyalty by offering upgrade opportunities to existing clients.
• Understand customer needs, recommend suitable upgrades, and ensure a seamless transition for the customer.

Qualifications

• Call centre telco upgrades experience of 1+ year.
• Ability to quickly learn and retain detailed information about a wide range of products and services.
• Problem-Solving: Strong problem-solving skills and the ability to think on your feet.
• Organization: Excellent organizational skills and attention to detail.

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