Guest Experience Manager

Criteria

• Bilingual- English and Afrikaans
• Ability to work well under pressure and be target driven
• Excellent communication Skills (able to communicate on Executive Management Level)
• Excellent Computer skills- Excel, power point, Ms office
• Minimum of 5 Year Motor Retail Experience
• Customer Handling/ Relations Experience
• Post Matric Qualification
• Drivers Licence

Responsibilities and duties

• Dealing with Legal and Ombudsman cases monthly
• Registration with the company head as the Academy Ambassador for training
• Dealing with Customers
• Management of the company CVP on Sales and Service departments
• Ensuring Dealer Standards are adhered to within Dealership
• Monthly Report to DP and Managers
• Any additional tasks to be performed for the Dealer Principal

Benefits

• Provident Fund
• Medical Aid contributions

#J-18808-Ljbffr