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The Focus Group
Risk Event Administrator ( CONTRACT ROLE)The Focus Group • Gauteng, ZA
Risk Event Administrator ( CONTRACT ROLE)

Risk Event Administrator ( CONTRACT ROLE)

The Focus Group • Gauteng, ZA
30+ days ago
Job description

Job Purpose

To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of our Client Risk Management Policies.

Job Responsibilities

  • Contribute to a culture of transformation by participating in the organization culture building initiatives, business strategy, and CSI.
  • Influence the enhancement of business processes and
  • Ensure costs are recovered per time allocation and transfer pricing agreements with
  • Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.
  • Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
  • Contribute to smooth flow of work and maintain relationships with internal and external service
  • Manage and prevent potential operational
  • Prioritize reported risk
  • Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders
  • Determine completeness of reported risk
  • Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.
  • Provide feedback to
  • Provide administrative support services to
  • Action requests for authentication of identity
  • Ensure timeous payment for services rendered order stationery and re-imbursement of staff expenses by capturing Group Finance (GFD) vendor payments, procurement and staff re-imbursements by processing the amounts on the relevant system.
  • Ensure smooth operation and service delivery to GRS by administering travel, accommodation, venue and equipment bookings per relevant policies.
  • Ensure compliance to company standards by managing the asset register through purchasing, updating and maintaining it.
  • Manage the onboarding process of new employees.
  • Comply with risk standards and policies.
  • Understand and embrace the organization's vision and demonstrate the values.
  • Improve personal capability and stay abreast of developments in field of expertise.
  • Support personal growth and enable effectiveness in performance of roles and responsibilities.
  • Maintain knowledge management and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

  • 2-3 years' experience in banking and/or operational back-office environment in a financial institution

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Banking procedures
  • Branch processes and procedures
  • Client service principles
  • Filing techniques
  • Governance, Risk and Controls
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills

Behavioral Competencies

  • Applied Learning
  • Collaborating
  • Decision Making
  • Driving for results
  • Managing Work
  • Quality Orientation

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Risk Event Administrator ( CONTRACT ROLE) • Gauteng, ZA

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