TRUCK & COMMERCIAL DEALER PRINCIPAL

Title: Truck & Commercial Dealer Principal

Area: KwaZulu Natal

Industry: Dealership

Ref No.: TRG 2527

Salary: Comprehensive "structured" package available and TBD at interview

Start Date: Negotiable starts date for the right DP

Type: Permanent

Special Instructions:

• Interested applications from active/recent industry dealer principals will be considered.
• Experienced Truck & Commercial experienced DPs will only be considered.
• Big truck brand exposure required, while being able to "hit the ground running" non-negotiable.

An industry experienced TRUCK & COMMERCIAL DEALER PRINCIPAL is required for permanent employment based at a dealership located in KwaZulu Natal.

• To lead and manage the dealership and its operations in a full DP role.
• This position is also open to seasoned industry professionals / promising candidates who are ready to step into a more senior management and leadership role.

DUTIES & RESPONSIBILITIES:

Operational Management:

• Implement and maintain operating policies to ensure efficient dealership operations and competitive product representation.
• Oversee the dealership''''s commercial product and service ranges, ensuring strategic development and performance.
• Maximize return on investment through effective cost control, budgeting, and financial oversight.

Leadership & Staff Development:

• Lead and motivate the dealership''''s management and staff teams, fostering a high-performance culture.
• Manage employee performance, appraisals, and development through targeted training programs and performance reviews.
• Promote team spirit and ensure strong employee relations to maintain a positive and productive work environment.

Customer Service & Satisfaction:

• Drive a customer-centric approach across all departments, ensuring high levels of customer satisfaction and service quality.
• Handle key customer relations and public interactions when necessary, ensuring a professional dealership image.

Financial Management & Compliance:

• Control cash flow, stock, and assets, ensuring compliance with franchise standards and corporate governance.
• Monitor labour performance, safety, and local authority requirements to meet legal compliance.
• Conduct monthly reviews of management accounts and ensure cost control aligns with budget objectives.

Sales & Marketing Strategy:

• Develop and implement innovative sales and marketing strategies to drive business growth and achieve dealership targets.
• Collaborate with marketing teams to execute sales campaigns, advertising, and promotions.
• Analyze market trends, track competitor activities, and forecast sales performance.

Risk Management:

• Implement security measures to protect assets and minimize operational risks.
• Oversee safety and compliance across the dealership to ensure the safety of both staff and customers.

EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS:

Experience:

• Minimum 6-8 years in a Dealer Principal role within the commercial motor industry or dealership environment.
• Proven track record of success in dealership management, with knowledge of sales, service, and parts operations.

Education & Qualifications:

• Relevant tertiary qualification (degree/diploma) is advantageous.
• Grade 12 (Matric) is essential.
• Relevant industry certifications and training are advantageous.

Skills:

• Strong business acumen with an understanding of financial, sales, and operational management.
• Excellent leadership and team development skills.
• Sound knowledge of truck and commercial product offerings, manufacturer requirements, and dealership operations.
• Ability to work under pressure and meet performance targets.
• Strong communication, negotiation, and problem-solving abilities.

Other Requirements:

• Drivers license (Code 14 preferred).
• Willingness to relocate to KwaZulu Natal (if required).